Cancellation Policy

The SAIW reserves the right to cancel the holding of a course at short notice, should student numbers not meet our minimum course requirements. Candidates shall be informed of the cancellation two weeks prior to the training start date and arrangements will be made to book the candidate on the next available course. Should the student / applicant decide the alternative arrangement is unsuitable, the full course fees will be reimbursed in these circumstances. Personal costs relating to accommodation and travelling cannot be claimed.

If the course booking is cancelled by the applicant less than 30 (thirty) days prior to the training start date, then the cancellation charge will be equal to the full course cost and no refund is applicable.

If the course booking is cancelled by the applicant 30 (thirty) days or more prior to the training start date, a cancellation charge of 4% (and VAT) of the course fees will be charged by the SAIW as an administration fee and the balance of the fees refunded to the applicant. In these circumstances only the balance of the course fees will be reimbursed and no personal costs relating to accommodation and travelling may be claimed by the applicant.